Effective Date: May 2026

Welcome to Yonder Mountain (“Yonder Mountain,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, make a reservation, contact us, or otherwise interact with our restaurant and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

PERSONAL INFORMATION

Information you voluntarily provide, including:

Name
Email address
Phone number
Billing information
Reservation details
Catering or private event information
Delivery or pickup preferences
Messages submitted through forms
Employment inquiry information

TRANSACTION INFORMATION

When you place an order or make a purchase, we may collect:

Order history
Payment transaction details
Purchase preferences
Loyalty or rewards information (if applicable)

Please note that payment information may be processed through secure third-party payment processors and is not stored directly on our servers.

DEVICE & WEBSITE USAGE INFORMATION

We may automatically collect technical information such as:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referral sources
Cookies and analytics data

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2. HOW WE USE YOUR INFORMATION

Information collected through our website and services may be used to operate and improve our business, fulfill customer requests, and enhance the dining experience at Yonder Mountain.

Personal information may be used to process online food orders, coordinate reservations, manage catering or private event inquiries, respond to customer questions, and provide support related to services offered by the restaurant. Information may also be used internally to improve operations, analyze customer preferences, and ensure our website functions properly across different devices and platforms.

If you choose to subscribe to updates or provide your contact information, we may send promotional communications regarding special events, seasonal menu items, restaurant updates, featured promotions, or other marketing materials that may be relevant to your interests. Customers may opt out of promotional communications at any time by following unsubscribe instructions included in emails or by contacting us directly.

We may also use technical and analytics information to monitor website performance, improve functionality, troubleshoot technical issues, understand visitor behavior, and support advertising or remarketing campaigns designed to reach individuals interested in our restaurant and services.

3. COOKIES & ANALYTICS

Yonder Mountain may use cookies, tracking pixels, analytics software, and similar technologies to improve website functionality and enhance the browsing experience for visitors. These technologies help us understand how users interact with the site, remember preferences, measure website traffic, and evaluate the effectiveness of marketing campaigns.

Cookies are small data files stored on your device that allow websites to recognize returning visitors and personalize certain features. Analytics tools may collect information such as pages viewed, time spent on the site, referral sources, and interactions with specific content.

Third-party services such as Google Analytics or advertising platforms may also use cookies or tracking technologies to provide aggregated website insights or support targeted advertising efforts. These third parties may collect information in accordance with their own privacy policies.

Most web browsers allow users to manage or disable cookies through browser settings. Please note that disabling cookies may impact the functionality or performance of certain features on the website.

4. THIRD-PARTY SERVICES

To provide efficient service and maintain website operations, Yonder Mountain may work with trusted third-party providers for services including online ordering, reservation management, payment processing, website hosting, analytics, marketing communications, catering inquiries, and delivery coordination.

These third-party providers may have access to limited information necessary to perform services on our behalf. Any information collected or processed by these providers is subject to their own terms, policies, and security practices.

Examples of third-party platforms or integrations may include website hosting providers, online ordering systems, reservation software, payment processors, email marketing platforms, analytics providers, or food delivery services. Yonder Mountain is not responsible for the privacy practices or content policies of external third-party platforms.

We encourage users to review the privacy policies of any third-party services linked to or integrated with our website before providing personal information.

5. INFORMATION SHARING

Yonder Mountain does not sell, trade, or rent personal information to outside parties for independent marketing purposes.

Information may be shared only when reasonably necessary to operate our business, process transactions, fulfill reservations or online orders, coordinate catering services, comply with legal obligations, protect our rights and property, or prevent fraudulent or unauthorized activity.

In certain situations, we may share information with trusted service providers that assist in operating our website or conducting business activities on our behalf. These providers are expected to maintain reasonable safeguards and use information only for authorized business purposes.

We may also disclose information if required by law, legal process, government request, or if disclosure is necessary to protect the safety, rights, or property of Yonder Mountain, our employees, customers, or the public.

6. DATA SECURITY

Yonder Mountain takes reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, misuse, or destruction.

We work to maintain secure systems, encrypted payment processing where applicable, and limited access to sensitive information. Despite these efforts, no method of internet transmission or electronic data storage can be guaranteed to be completely secure. As a result, while we strive to protect personal information, we cannot guarantee absolute security.

Users are encouraged to take precautions when submitting information online and to avoid sharing sensitive information through unsecured communication methods whenever possible.

7. CHILDREN'S PRIVACY

The Yonder Mountain website and services are intended for a general audience and are not specifically directed toward children under the age of 13.

We do not knowingly collect or solicit personal information from children under 13 years old. If we become aware that personal information has been submitted by a child without appropriate parental consent, we will take reasonable steps to remove that information from our records.

Parents or guardians who believe their child may have submitted personal information are encouraged to contact us directly.

8. RESERVATION, CATERING, AND EVENT INFORMATION

Information submitted through reservation requests, catering inquiries, private event forms, or online ordering systems may be used to coordinate and confirm services requested by customers.

This information may include guest counts, scheduling preferences, contact information, dietary considerations, or event-specific requests necessary to provide a high-quality customer experience. Information may also be used for follow-up communication regarding upcoming reservations, event coordination, menu planning, or future offerings that may be relevant to your interests.

Yonder Mountain may retain certain records related to reservations or events for internal business operations, customer service, and recordkeeping purposes.

9. EMPLOYMENT INQUIRIES

If you submit employment-related information through our website, email, or other application channels, the information provided may be used to evaluate qualifications, verify experience, communicate with applicants, and consider candidates for current or future employment opportunities.

Employment information may include resumes, contact information, work history, references, and any additional materials voluntarily submitted during the hiring process.

Submitted employment materials may be retained for a reasonable period of time for business and hiring purposes unless otherwise required by law.

10. CHANGES TO THIS POLICY

Yonder Mountain reserves the right to modify or update this Privacy Policy at any time to reflect changes in business practices, website functionality, legal requirements, or operational needs.

Any updates or revisions will become effective immediately upon posting to this page unless otherwise stated. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.

We encourage users to review this page periodically to remain informed about how information is collected and used.

11. CONTACT INFORMATION

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Yonder Mountain

1562 Grafton Rd.
Morgantown, WV 26508

Email: [Insert Business Email]

Phone: [Insert Business Phone Number]

By using this website, you acknowledge that you have read and understood this Privacy Policy.